About us

SolverMedia BV in a nutshell

SolverMedia BV is the company behind about 15 specialised international webshops. Together with our team, we commit ourselves on a daily basis to giving our visitors the best experience in their search for the right total solution for their problem or job. We have been giving advice and selling products since 2009. Over the years, we have become a major supplier of a wide range of products including water pumps, paint sprayers, water softeners and related accessories for both the consumer and the professional market. We currently operate in the Netherlands, Belgium, France, Germany, Austria, Spain, Italy, and the United Kingdom.

The story behind SolverMedia

We are going to take you back in time, to 2009, the year that we decided to launch a webshop for paint sprayers and related accessories. During the first few years we’ve expanded the business further with other technical products and also to neighbouring countries. The next major project was the launch of Waterpump.co.uk in 2011. Now, several years later, we are proud of our team of more than 20 colleagues, who continue to dedicate themselves to our webshops.

Our strategy is to offer as many ready solutions with as little technical language as possible, together with providing consistent top-notch service. From beginning to end, this service is provided in the form of skilled product specialists, accessible manuals, blogs, an online choice guide, and comprehensive instruction videos.

Ten years onwards, we are operating in seven countries and have helped more than 200,000 satisfied customers in the Netherlands, Belgium, France, Germany, Spain, Italy, and the United Kingdom. Owing to our international character, we have gained considerable valuable experience, and the knowledge obtained in one country is applied to our webshops in others. In this way, the markets strongly complement each other, and you, as a customer, are offered the best possible total solution.

This is how we help you

In the first place, we offer advice. Our webshops provide a wealth of information to assist you in making the right choice. If you cannot find the information you require, please contact our professional and helpful customer service by telephone, email or chat.

Once you have chosen the right product, you of course want to receive your order as soon as possible. We absolutely understand this. Our great advantage is that we manage our own stock, and dispatch 95% of our packages from our own distribution centre. With more than 80,000 products in stock, we can quickly provide you with the proposed solution. If you order on a work day before 12 p.m., your package will usually be delivered within 1 – 2 working days.

If you have a question about your product or a specific situation during or after installing, or even after several years, our team of experienced experts will always be there to help you.

How we distinguish ourselves from others

  • focus on the total solution, and therefore on you as a customer;
  • offer all information needed to make a suitable choice – and in understandable language;
  • offer a wide range of high-quality products from recognised brands;
  • assure you of a rapid delivery from our own stock;
  • continue to provide service after a product has been purchased;
  • have a whole team of skilled product specialists ready to help you

Learn more about the Solver DNA

SolverMedia BV has been operating as an online retailer of technical products since 2009. What motivates us are Solver’s core values, which we put into practice every day. The Solver DNA comprises four core principles:

Expertise

A technical product demands expertise on the part of the seller in order for them to be able to give appropriate advice. We provide this information on our websites in language that is easily understandable. However, if you prefer personal contact, we have a team of product specialists ready to help you. . Our product specialists are given ongoing in-house training to provide you with the best advice regarding a suitable total solution, however large or small the job. You can count on our service even after you have purchased one of our products. We will always be there to help you.

Simple Solution

Technical products are usually complex, and described in jargon that few people can understand. We feel this can be done differently, and therefore aim to make the solution as easy and complete as possible. In some cases, we even include installation on location. This is what we define as a simple solution.

Quality

We offer a wide range of products from various manufacturers, but all these products have one thing in common: their superior quality. High quality is essential in our range of products, and we are proud of what we offer. Our aim is to offer a top-notch product in various price ranges, but our standard of quality is also guaranteed for products in lower price ranges. In this way, we offer a suitable, high-quality solution for every budget.

Sustainability

We are currently dispatching over 50,000 parcels a year, which of course increases the impact of our carbon footprint. However, we would like to change this in order to combat climate change.
The solution? Our processes are constantly being reviewed and made more efficient. Examples from practice include using less packaging material and opening more logistic centres throughout Europe. Increasing sustainability is an ongoing process in which we want to implement as many positive changes as quickly and as much as possible.

Would you like to join our team?

Check our available vacancies
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